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QUICK ENQUIRY

Our Smart App Features

In case, you are wondering what features make WOW Feedbacks the best customer feedback platform for businesses, then take a look at some of the core features of the platform.
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Quick to Setup, Easy to Use

Set up your surveys in less than five minutes. Needs no technical know-how. Easy and quick forms and templates.

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Designed for Customer & Employee Feedback

Take direct feedback from customers and employees by using multiple smileys to measure customer’s happiness.

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NPS® (Net Promoter Score®)

Ask a Net Promoter Score type question and know your brand's negative, neutral and referral capabilities.

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Feedback Reasons

Captures customer insights with reasons behind customer feedback. Reasons and service categories can keep on expanding.

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Offline Survey

No Internet connection is required while conducting surveys, data is safely stored in the app until the device is connected to the internet.

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Supports Local Languages

Survey forms can be configured in local or regional languages.

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Download Results

Results are available to download in Excel and CSV format for monitoring data of specific survey.

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Customizable Surveys

Customize your surveys by selecting your screen layout, colors and background images relating to your products and services.

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Real Time Report & Analytics

View and Analyze Survey responses as soon as they are collected in charts and variety of formats.

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Branding

Keep your business branding strong with WOW Feedbacks theme support that enables you to add your logo and customize the total look and feel.

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Secure

We used security and encryption tools to ensure that only you have access to your data is secure on the device, at WOW Feedbacks and in transit.

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Response Based Notifications

Receive automated response notification depending on the survey response.

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Professional Templates

Save time by using a variety of fully customizable, pre-made survey templates.

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Geolocation

Capture location of each survey submitted from the devices from multi locations.

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Filters

Sort and filter Responses Collected by Device Username, Web or Open App, Date & Time or even Location of the responses.

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Collect Responses, Review & Act based on actual data and statistics