Start Collecting Data in a Smarter Way!
WOW Feedbacks is the best feedback software for customers and employees. Collect feedback on Kiosks, iPad & Android Tablets, Online Surveys on Website, Mobile, Email & SMS. Create stunning, white-labelled forms, take feedback in real-time, get instant reports and alerts and close the feedback loop.
Direct Customer Feedback
Collect Feedback and Customer Experience information directly at the time of action and in store.
Turn Tablets into Kiosks
Set up iPads and Android tablets as feedback kiosks.
SMS and Emails Alerts
If someone rates negative, authority will get instant alert, so that they can attained the customer before they leave.
wow Feedbacks not only collect the customer’s feedback but also provide Graphical Reports for measuring outlet’s performance.
Local Language Support
With the Local Language support feedback form can configure in the local language to get better insight of customer’s mind.
It works Offline
If any of your outlet has poor internet connectivity, then not to worry.
Direct Customer Feedback
Fastest way to collect real-time and offline feedback from customers, employees and patients, and get detailed and actionable reports. Collect Feedback and Customer Experience information directly at the time of action and in store. It takes less than 15 seconds to be aware about customer emotionsand can help you discover your most loyal customers and influencers.
Set up Kiosk Feedback System
Set up iPads and Android tablets as feedback kiosks to take unattended feedback from customers and employees. Feedback App is available on App Store for iPhones & iPads and on Google Play Store for all android devices.
Asking multiple specific questions instead of one general question will not only make your questions easier to answer for your respondents, but it will also make your data easier to analyse and act on. Easy to create and customize the questions as per your business demands.
Customer Loyalty with Net Promoter Score® (NPS)
NPS is widely used metric for measuring Customer Loyalty. Get instant NPS score on your dashboard, view detailed, drill down NPS reports and get notifications in your inbox. The power and simplicity of our optimized NPS software provides all the tools needed to quickly raise your NPS.
Get feedback from multiple locations, access reports under one roof to see satisfaction level indications. Location of a respondent is captured when a survey is submitted. Download location along with the remaining responses on your web account
Understand your business better with real-time analytics & powerful filters to make data backed decisions that positively impacts your growth. View and Analyze Survey responses as soon as they are collected in charts and variety of formats.
How it works
Create your survey online with custom feedback forms using the easy WOW feedback’s Form Builder.
Use the WOW Feedbacks app both online & offline to COLLECT responses through iPads and tablets.
Analytics and Reports
Securely view survey responses online, export your data and ANALYZE trends in real-time.
Get Started For Free
Collect Responses, Review & Act based on actual data and statistics
Collecting customer feedback shows you value their opinions. By asking your clients for feedback you communicate that their opinion is important to you. You involve them in shaping your business so they feel more attached to your company. Listening to their voice helps you create stronger relations with them.WOW Feedbacks can help you in collecting feedback from customers and will transform your unhappy customers to happy customers